PIC CORE VALUES

The success of our business is through practicing the PIC Core Values every day.

PEOPLE DEVELOPMENT

PIC provides opportunities for continued employee development.

TEAMWORK

PIC People work together to achieve goals.

OPEN COMMUNICATION

PIC People promote the sharing of information & ideas.

INTEGRITY

PIC People are honest and treat everyone with respect & dignity.

FUN

PIC People create a unique entertaining environment for everyone.

EXCELLENCE

PIC People exceed each guest’s expectations by providing consistent, personalized service.

We are PIC HAPPY!

PIC Happy is the culture that exists when working at Pacific Islands Club Guam. PIC Happy means being an engaged employee that strives every day to make PIC a better place for our guests.

Being PIC Happy is being a PIC SMILE:
A Professional Individual Continuously
Striving to Make Interaction Lively & Exceptional.

PIC Happy means being part of a team that accomplishes great things while making it look easy.

The PIC Happy culture is promoted through “The PIC Way”, which is a daily reminder of how we treat guests and co-workers and deliver great customer service.

Career Advancements

We help our employees to be successful in their roles and offer the ability to advance in their careers (employees are afforded the flexibility to train in other departments). We regularly recognize our employees’ great work and reward them for exemplary service through the E-Champ Employee Program, which is celebrated on a quarterly basis. The celebration includes an award ceremony, posting of individual write-ups, an invitation for friends and family to attend the award ceremony and dinner at the Skylight.

Employment benefits

TIME OF HIRE

• Free Duty Meals at the Island Café
• 20% Discount at Boutiki by Bon Voyage
• 30% Discount at Skylight Restaurant
• Fitness Center Membership (Fee Applies)
• Language Differential (Front of House Regular Employees)
• Management Trainee Program Eligibility
• Professional & Technical Certifications Eligibility

30 DAYS

• Complimentary Employee Waterpark Passes
• Friends & Family Waterpark Rates
• Complimentary Admission Tickets for the
• Super American Circus

90 DAYS

• Medical/Dental/Life Insurance (Full-Time Status)
• Up to 11 Paid Holidays (8 hrs. Full-Time / 4 hrs. Part-Time)
• Complimentary Stay at PIC – Saipan (3 Nights/Year)
• Complimentary Stay at PIC – Guam (7 Nights/Year)
• PIC Happy Employee Referral Program – Earn Cash & Rewards
• Friends & Family Rates for PIC Rooms and the Super American Circus
• TakeCare Wellness Incentive

6 MONTHS

• Paid Time Off
• 401k Retirement Plan
• Gas Card Discount Program (Full-Time Status)
• Ken Corporation Privilege Card (KCPC) – F&B/Spa Discounts at
• PIC, Hilton, Hyatt, Nikko, Rihga Royal, and Tsubaki

1 YEAR

• Cross Training Program Eligibility
• Company-Paid Life Insurance (Full-Time Status)
THERE’S MORE!
• Employee Birthday Celebrations
• Employment Anniversary Gift
• Annual Employee Appreciation Event and Giveaways
• Annual Health Fair – Health Screenings, Fitness & Nutrition Education, Raffle Prizes &
More
• Community Events & Sports Leagues – Basketball, Bowling, Paddling, Plane Pull, Softball,
Volleyball

All benefits above are company discretionary benefits and subject to change. All benefits are
subject to specific terms and procedures. See a HR representative for more information.